Phoenix Backflow Repair After a Failed Test
Phoenix's Planning and Development Department runs a containment backflow program that protects the city's water supply. When the irrigation assembly at your HOA, apartment community or commercial property fails its test, Pro Turf takes it from there: the hands-on backflow work is done by a reputable, certified backflow vendor we work with, and we coordinate the schedule, the water shutoff, any related irrigation repairs and the retest, so you have one call to make.
How Phoenix's backflow program works
Phoenix asks for one passing test a year. Not one failed test and three weeks of phone tag.
Phoenix requires each assembly to be tested when it's installed, repaired or relocated, and at least once a year after that. Only testers on the city's approved list can test, and the city publishes that list. Testers must send the original test report to Planning and Development within 10 days of each test, and owners must keep their records for at least three years from the test date. The program's rules come from Arizona's backflow rule, the Phoenix plumbing code and City Code Chapter 37.
If an assembly fails, Phoenix requires it to be repaired or replaced and retested. The city's guidance says testing and repairs are to be done by a certified backflow tester, which is why our Phoenix backflow work goes through a certified vendor partner. No assembly can be removed or relocated without city approval, and new installations need a permit from Planning and Development, with the assembly as close to the meter as practicable. We plan around those rules from the start, so nothing has to be redone.
Many Phoenix properties pair this with grounds maintenance in Phoenix and irrigation repair in Phoenix, so one team handles the whole property.
Official program details
Program rules can change, so confirm current details with the city.
Backflow Repair & Installation in Phoenix
- Repairs after a failed annual backflow test
- Rebuilds with new checks, springs, seals and relief valve parts
- Replacement of worn-out, cracked or obsolete assemblies
- New backflow installation for irrigation systems, renovations and turf conversions
- Replacement after theft or freeze damage
- Coordinating with your certified tester so the retest happens right away
How it works
Read the report
Send us the failed test report or the city's notice. It usually tells us which part of the assembly failed.
Rebuild or replace
We recommend a rebuild or a replacement, whichever makes more sense for the assembly's age and condition, with a clear price.
Fix it fast
Crews make the repair with the water off as briefly as possible, scheduled around residents and tenants.
Retest and file
Your certified tester retests the assembly and submits the passing results to the city. We coordinate the timing so it happens right away.
What working with Pro Turf feels like
A real person answers, 24/7
A live person answers our emergency line day or night, and your team gets our direct cell numbers to call or text anytime.
No surprise invoices
Detailed proposals and transparent pricing, so you always know what you're paying for.
You'll know what we see
Clear, proactive communication. Problems get flagged early, so you're never the last to know.
We show up when we say we will
Consistent scheduling and experienced crews, week after week.
“Pro Turf Landscaping has truly elevated our apartment community's curb appeal! ... Residents constantly comment on how amazing the landscaping looks.”
Backflow Repair in Phoenix: common questions
Who can test and repair backflow assemblies in Phoenix?
Phoenix's guidance says testing and repairs are done by a certified backflow tester, and only testers on the city's approved list can test. In Phoenix, the backflow work itself is done by a certified vendor partner, and we coordinate everything around it.
Do we need a permit to install a backflow preventer in Phoenix?
Phoenix requires a permit for all new installations, issued by the Planning and Development Department. Moving or removing an existing assembly also needs city approval.
Who do we contact with questions about a Phoenix backflow notice?
The city's Backflow Prevention Program at 602-534-2140 or Backflow.Prevention@phoenix.gov. Phoenix also asks owners to keep test records for at least three years.
Get your free quote
- Licensed
- Bonded
- Insured
- Compliant
Step 1 of 5
Thanks! Your request is on its way.
We'll be in touch within 24 hours. Need us sooner? Call (602) 922-8873.